Introduction

At yhsmart.co (“we,” “us,” or “our”), we believe in providing customers with a delightful online shopping experience while upholding their right to privacy. This Privacy Policy explains in detail the information we collect, how we use it, and the measures we take to protect it. Please take a moment to read through this policy carefully before utilizing our website or services.

Information We Collect:

Personal Information:

  • Contact Information: We collect your name, last name, phone number, email address, and delivery address to process orders, manage deliveries, and provide customer service.
  • Account Information: If you create an account on our website, we may collect additional information such as your date of birth and preferred language.
  • Purchase History: We track your previous purchases and orders to personalize your experience, recommend relevant products, and analyze overall sales trends.

Non-Personal Information:

  • Device Information: When you visit our website, we may automatically collect information about your device, such as your browser type, operating system, IP address, and internet service provider.
  • Usage Data: We may collect information about how you interact with our website, such as pages you visit, products you view, and links you click.

How We Use Your Information:

  • Process and fulfill your orders: We use your contact and address information to deliver your purchases efficiently and keep you informed of the delivery status.
  • Provide customer service: We use your contact information to respond to your inquiries and provide timely assistance with any issues you might encounter.
  • Personalize your experience: We use your purchase history and preferences to recommend products you might like, tailoring your shopping experience to your taste.
  • Improve our website and services: We analyze usage data to understand how users interact with our website, identify areas for improvement, and personalize content and marketing campaigns.
  • Send you marketing communications: With your consent, we may send you emails about new products, promotions, and discounts. You can always opt-out of these communications at any time.

Sharing Your Information:

We will not share your personal information with third-party companies for their marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

  • Delivery companies: We share your name, address, and phone number with delivery companies to ensure seamless delivery of your purchases.
  • Payment processors: We share your payment information with secure payment processors like Stripe to process your transactions safely.
  • Analytical tools: We use services like Google Analytics to analyze website traffic and user behavior, helping us improve your online experience.
  • These third-party service providers are bound by strict data privacy agreements and only access your information to perform the specific services we request.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We then delete your information securely, unless required by law or for legitimate business purposes such as record-keeping or fraud prevention.

Cookies and Similar Technologies:

We use cookies and similar technologies to remember your preferences, track website traffic, and personalize your experience. You can control the use of cookies through your web browser settings. However, disabling cookies may affect certain functionalities of our website.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request us to correct any inaccurate or incomplete information about you.
  • Deletion: You can request us to delete your personal information under certain circumstances.
  • Restriction: You can request us to restrict the processing of your personal information.
  • Objection: You can object to the processing of your personal information for marketing purposes.
  • To exercise any of these rights, please contact us at [[email protected]].

Security Measures:

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption technologies, and other industry-standard security practices to safeguard your data.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please don’t hesitate to contact us at [[email protected]].

Thank you for choosing yhsmart.co! We believe in building trust and transparency with our customers, and we are committed to protecting your privacy.

This revised version incorporates more details and explains data usage and sharing further. It also clarifies retention periods and emphasizes.

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