Welcome to yhsmart.co!

These Terms & Conditions (“Terms”) govern your use of our website and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1. General Use of Services:

• You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our Services.
• You are responsible for ensuring the accuracy of the information you provide to us.
• You may not use our Services for any unlawful or unauthorized purpose, including but not limited to:

1. Infringing on any intellectual property rights.
2. Transmitting harmful content (e.g., malware, viruses).
3. Disrupting our Services or systems.
4. Impersonating any person or entity.

2. Ordering and Payment:

• All orders placed on our website are subject to availability and confirmation of payment.
• Prices are listed in AED (United Arab Emirates Dirham) and are inclusive of VAT.
• We accept payments through secure payment gateways like Stripe.
• Please review your order carefully before confirming your purchase.

3. Delivery and Shipping:

• We deliver to addresses within the UAE only.
• Delivery charges will be calculated based on your location and chosen shipping method.
• Estimated delivery times are provided for informational purposes only and may vary depending on unforeseen circumstances.
• You will receive a tracking number once your order ships.

4. Returns and Refunds:

• We offer a 14-day return policy for unopened and undamaged items in their original packaging.
• To initiate a return, please contact us at [your email address or contact form link] within 14 days of receiving your order.
• Upon approval, you will receive instructions for returning the item(s).
• Once we receive and inspect the returned item(s), we will issue a full refund to the original payment method within 7 business days.
• The following items are not eligible for return:

1. Food and perishables
2. Personalized or customized items
3. Opened or used items

5. Intellectual Property:

• All content and materials on our website and Services, including trademarks, logos, and designs, are protected by intellectual property rights.
• You may not use any of our content or materials without our express written permission.

6. Disclaimer and Limitation of Liability:

• We provide our Services “as is” and without any warranty, express or implied.
• We are not responsible for any damages or losses arising from your use of our Services.
• Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the Services.

7. Force Majeure:

• We shall not be liable for any delay or failure to perform our obligations under these Terms due to any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, or wars.

8. Termination:

• We may terminate your access to our Services at any time, for any reason, without notice.
• You may also terminate your account at any time by contacting us.

9. Governing Law and Jurisdiction:

• These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
• Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

10. Entire Agreement:

• These Terms constitute the entire agreement between you and us regarding your use of our Services.
• Any prior or contemporaneous agreements, representations, and understandings are superseded by these Terms.

11. Contact Us:

If you have any questions about these Terms, please contact us at [[email protected], [email protected] ].

Thank you for choosing yhsmart.co!